Debt Collector Confessions

By admin • July 22nd, 2010

As one of the very few bankruptcy firms in the state to pursue creditors who violate the Fair Debt Collection Practices Act (FDCPA), Doan Law Firm knows debt collectors routinely behave like heartless monsters and violate federal law and in an attempt to get just one more dollar.  A recent CNNMoney.com article interviewed former debtor collectors and here’s what they had to say:

“You’d be surprised what goes on behind closed doors. Every day, you were asked to break the law. If you didn’t break the law, you were asked what was wrong with you.”

“A co-worker at my office overheard another collecting agent telling a debtor in Spanish that she was going to send someone over to his house to beat him with a tire iron, because she didn’t think anyone in the office would understand her.”

“I learned that you can have a certain inflection in your voice or use certain words to belittle or demean people, and this is encouraged.”

“We would call family members and neighbors a lot because that’s the best way to intimidate debtors into calling you back.”

“From making calls day and night to elderly people hard of hearing to faxing a person’s workplace about the money they owed, we had to do whatever it took.”

“If the person we were looking for didn’t answer our calls, we were told to ask neighbors to pin notices on the person’s front door, saying to call us immediately.

Most of our bankruptcy clients have experienced unlawful collection actions and we love making collectors pay.  In fact, more than 50% of our FDCPA clients have a creditor pay for their bankruptcy; ah, sweet irony.

 

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Debt Collector Confessions

By admin • July 22nd, 2010

As one of the very few bankruptcy firms in the state to pursue creditors who violate the Fair Debt Collection Practices Act (FDCPA), Doan Law Firm knows debt collectors routinely behave like heartless monsters and violate federal law and in an attempt to get just one more dollar.  A recent CNNMoney.com article interviewed former debtor collectors and here’s what they had to say:

“You’d be surprised what goes on behind closed doors. Every day, you were asked to break the law. If you didn’t break the law, you were asked what was wrong with you.”

“A co-worker at my office overheard another collecting agent telling a debtor in Spanish that she was going to send someone over to his house to beat him with a tire iron, because she didn’t think anyone in the office would understand her.”

“I learned that you can have a certain inflection in your voice or use certain words to belittle or demean people, and this is encouraged.”

“We would call family members and neighbors a lot because that’s the best way to intimidate debtors into calling you back.”

“From making calls day and night to elderly people hard of hearing to faxing a person’s workplace about the money they owed, we had to do whatever it took.”

“If the person we were looking for didn’t answer our calls, we were told to ask neighbors to pin notices on the person’s front door, saying to call us immediately.

Most of our bankruptcy clients have experienced unlawful collection actions and we love making collectors pay.  In fact, more than 50% of our FDCPA clients have a creditor pay for their bankruptcy; ah, sweet irony.

 

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